Privacy Policy

A legal disclaimer Last updated: November 2025

Hair 2 Go (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of all clients, caregivers, and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our website, booking services, or communicating with us, you agree to the terms described below.

1. Information We Collect

A. Information You Provide Directly

We may collect the following information when you contact us or schedule an appointment:

Name
Phone number
Email address
Service details (haircut, color, grooming, spa, etc.)
Appointment location (home, facility, hospital, senior community)
Accessibility or mobility needs
Medical details relevant to safe service
Emergency or caregiver contact info
Gift card purchase details

We never request unnecessary medical information.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

Browser information
Device type
Pages visited
General location (city/state)
Cookies and similar tracking tools

This helps us improve website performance and service quality.

2. How We Use Your Information

We use your information only for:

Scheduling and providing in-home salon services
Contacting you about your appointment
Communicating with caregivers, when appropriate
Ensuring safety during mobile services
Sending confirmations or reminders
Providing customer support
Sending optional promotional offers (you can unsubscribe anytime)
Processing gift card purchases

We do not sell, trade, or share your information with outside parties.

3. HIPAA & Confidentiality

Hair 2 Go works with hospice agencies, home-health providers, senior communities, and disability programs.

We follow:

Partner-agency confidentiality requirements
HIPAA-aligned privacy practices
Secure handling of client information
Strict limitations on photo use

We never post client faces without written permission.

4. Photo & Video Policy

To protect client dignity and medical privacy:

Faces are not shown in our gallery without consent
All photos are cropped to hide identity unless permission is signed
Caregivers or family may request removal of any image at any time

5. Data Protection & Security

We use reasonable administrative, technical, and physical safeguards to protect all personal information, including:

Secure email handling
Protected devices
Limited access to client details
Encrypted Wix payment/gift card processing

No method of transmission is 100% secure, but we work to protect all information to the highest standards.

6. Third-Party Services

We may use trusted third-party services such as:

Wix (website hosting)
Stripe / Square (gift card and payment processing)
Google (analytics)
Social media platforms you choose to engage with

These services have their own privacy policies.

7. Your Rights

You may:

Request a copy of your information
Request corrections
Request deletion
Opt out of promotional messages
Request removal of any photo
Request accessible formats

To submit a request, contact us at:

📧 hair2go614@yahoo.com

📞 614-813-7408

8. Children’s Privacy

Our services are intended for adults and caregivers.

We do not knowingly collect information from children without guardian involvement.

9. Updates to This Policy

We may update this Privacy Policy as needed. The “Last Updated” date will change when revisions occur.

10. Contact Us

If you have questions about this Privacy Policy or need accommodations:

📧 hair2go614@yahoo.com

📞 614-813-7408

🖥 www.hair2go614.com